Cookie policy

COOKIE POLICY

Last Updated: April 25, 2025

1. INTRODUCTION

This Cookie Policy explains how Customay.com (“Customay,” “we,” “us,” or “our”) uses cookies and similar technologies on our website. This policy provides you with clear and comprehensive information about the cookies we use and the purposes for which we use them.

2. WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit websites. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by:
  • Remembering your preferences and settings
  • Ensuring the security of your session
  • Helping us understand how you use our website
  • Enabling personalized content and features

3. TYPES OF COOKIES WE USE

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them.
Examples of essential cookies we use:
  • Session cookies for managing user sessions
  • Security cookies for detecting authentication abuses
  • Load balancing cookies

3.2 Functional Cookies

These cookies enable us to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Examples of functional cookies we use:
  • Language preference cookies
  • Region or country preference cookies
  • Service setting cookies

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve the performance and user experience of our site.
Examples of analytics cookies we use:
  • Google Analytics cookies
  • Performance monitoring cookies
  • User behavior tracking cookies

3.4 Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share information with other organizations or advertisers.
Examples of marketing cookies we use:
  • Retargeting cookies
  • Social media sharing cookies
  • Advertisement display cookies

4. THIRD-PARTY COOKIES

Some cookies are placed by third parties on our website. These third parties may include:
  • Analytics providers (such as Google Analytics)
  • Advertising networks
  • Social media platforms
  • Payment processors
We do not control these third-party cookies. You can check the third parties’ respective privacy policies for more information about how they use cookies.

5. COOKIE MANAGEMENT

5.1 Browser Settings

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, delete cookies, or alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version.
You can obtain up-to-date information about blocking and deleting cookies via these links:

5.2 Cookie Consent Tool

We provide a cookie consent tool when you first visit our website, allowing you to accept or decline non-essential cookies. You can change your preferences at any time by clicking on the “Cookie Settings” link in the footer of our website.

5.3 Do Not Track Signals

Some browsers have a “Do Not Track” feature that signals to websites that you do not want to have your online activities tracked. Due to the lack of a common understanding of how to interpret these signals, our website does not currently respond to “Do Not Track” signals.

6. DATA RETENTION

Different cookies remain active for different periods:
  • Session cookies: These are temporary and expire when you close your browser
  • Persistent cookies: These remain on your device until they expire or you delete them
The specific expiration dates for persistent cookies vary depending on their purpose and are typically between 30 days and 2 years.

7. CONSEQUENCES OF DISABLING COOKIES

If you choose to disable certain cookies:
  • Essential cookies cannot be disabled as they are necessary for the website to function
  • Disabling functional cookies may result in reduced functionality and a less personalized experience
  • Disabling analytics cookies means we cannot improve our website based on user behavior
  • Disabling marketing cookies means you may see less relevant advertisements but will still see ads

8. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to check this page periodically for any changes.

9. INTERNATIONAL DATA TRANSFERS

Information collected through cookies may be stored and processed in any country where we have operations or where our service providers are located. By using our website and allowing cookies, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.

10. CONTACT US

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: info (at) customay.com
Address: 3 Germay Dr, Unit 4 #1041 Wilmington, DE 19804
By continuing to use our website, you consent to the use of cookies as described in this Cookie Policy.